29 SEPTEMBER 2020

HOW BUSINESSES CAN PROTECT THEIR VIDEO CALLS FROM HACKERS

BY JOHN PARKINSON

Video calls have become a main communication channel for many people as they continue to work from home in the midst of the Covid-19 pandemic. They are a fantastic way for colleagues and clients to get together virtually, allowing for face to face contact in these difficult times and bringing many business benefits as well helping to stem feelings of isolation.

 

But business leaders need to be confident that their company information will remain private when employees are discussing work matters online.

 

Your company might not deal in national secrets but that doesn’t stop people from wanting to listen in on your conversations or see your data. Information like this can be especially useful for a competitor, a criminal or some other nefarious entity. If they succeed, not only can it be commercially damaging in terms of productivity or reputation, it can also be very costly.

 

A recent survey conducted by Forcepoint revealed 71% of global CEOs said they were losing sleep over the prospect of their company’s next security breach. This shows the problem is real, and its one that is on the minds of those responsible for protecting not only internal company data, but also that of their customers and clients. With the survey also revealing less than half (46%) regularly review their cyber security strategy – coupled with more and more companies relying on video technology for remote working – the likelihood, and therefore the risk, of a security breach is significantly higher.

 

When it comes to technology to keep us connected, there are many different platforms available for conferencing, calls, messaging and file sharing, with some having been around for a long time. As hackers become increasingly sophisticated, it’s crucial companies check that the systems they use have moved with the times, and that they continue to review and improve the security of the technology they rely on to communicate. Here are my top tips to consider when choosing a videoconferencing platform to facilitate remote working for your business:

 

Avoid Allowing The Use Of ‘Unofficial’ Social Media Platforms

 

A simple step here is to have policies in place to insist your employees use systems approved by their employer, rather than using popular social media messaging platforms for your business communications. These platforms are inherently risky and despite claims about encryption, are often compromised, providing a gateway to other data on your computer or mobile device.

 

Keep Everything To One Application

 

Use an enterprise system that meets true end-to-end Advanced Encryption Standard (AES) 256-bit encryption. This might sound costly and overly ‘techy’, but they can be very cost effective, especially when compared to the potential reputational and financial costs of a data breach.

 

Ideally, choose a system where all features are integrated within one application (app), so that messaging, calling, video conferencing and file sharing stays within one eco-system. As soon as users need to go ‘outside’ the system, the risk of hackers opens up.

 

Keep Things Simple

 

Remember, not all your employees will be tech experts. Staff productivity will benefit from having easy to use platforms that work in a similar way to what employees are used to using every day on their computers and mobile devices. Even better, look for a system that works on their own devices without the need to install sophisticated new software or new tech.

 

Consider The Costs

 

Think about the cost in terms of productivity, reputational damage and even potentially fines rising from data protection breaches, before dismissing the solution as too expensive. Do your homework before choosing a platform; where will your communication be routed? Where are the servers based? Are they trusted and do they directly support your business needs? Some systems offer features that are better suited for social use, but the development costs are often recovered through charging business users.

 

Aim for a system that is designed for your business needs and don’t pay for features you don’t need. Security standards can never be too high, and the system needs to have high fidelity in terms of video and audio quality. Go for a system that can be used via mobile devices and the web without having to be installed onto computers or local servers.

 

Are you satisfied with just ‘hoping’ your next meeting, message, video call or file share is secure, or would you prefer to be one hundred percent certain?

 

John Parkinson OBE is President of Secured Communications LLC, a global leader in secure communications and has been heavily involved in the development of Mercury, an ultra-secure, trusted web and mobile platform, available for companies globally. He served with West Yorkshire Police for over 33 years and retired as Chief Constable in 2013. He has specialist experience in counter terrorism, investigating major and serious organised crime, and with strategic leadership and organisational development.

SAN FRANCISCO | RENO TAHOE  | SYDNEY | LONDON

©2021 SECURED COMMUNICATIONS

  •  ALL RIGHTS RESERVED

Sustainability

EULA

SLA

SAN FRANCISCO | RENO TAHOE  | SYDNEY | LONDON

©2021 SECURED COMMUNICATIONS

  •  ALL RIGHTS RESERVED

29 SEPTEMBER 2020

HOW BUSINESSES CAN PROTECT THEIR VIDEO CALLS FROM HACKERS

BY JOHN PARKINSON

Video calls have become a main communication channel for many people as they continue to work from home in the midst of the Covid-19 pandemic. They are a fantastic way for colleagues and clients to get together virtually, allowing for face to face contact in these difficult times and bringing many business benefits as well helping to stem feelings of isolation.

 

But business leaders need to be confident that their company information will remain private when employees are discussing work matters online.

 

Your company might not deal in national secrets but that doesn’t stop people from wanting to listen in on your conversations or see your data. Information like this can be especially useful for a competitor, a criminal or some other nefarious entity. If they succeed, not only can it be commercially damaging in terms of productivity or reputation, it can also be very costly.

 

A recent survey conducted by Forcepoint revealed 71% of global CEOs said they were losing sleep over the prospect of their company’s next security breach. This shows the problem is real, and its one that is on the minds of those responsible for protecting not only internal company data, but also that of their customers and clients. With the survey also revealing less than half (46%) regularly review their cyber security strategy – coupled with more and more companies relying on video technology for remote working – the likelihood, and therefore the risk, of a security breach is significantly higher.

 

When it comes to technology to keep us connected, there are many different platforms available for conferencing, calls, messaging and file sharing, with some having been around for a long time. As hackers become increasingly sophisticated, it’s crucial companies check that the systems they use have moved with the times, and that they continue to review and improve the security of the technology they rely on to communicate. Here are my top tips to consider when choosing a videoconferencing platform to facilitate remote working for your business:

 

Avoid Allowing The Use Of ‘Unofficial’ Social Media Platforms

 

A simple step here is to have policies in place to insist your employees use systems approved by their employer, rather than using popular social media messaging platforms for your business communications. These platforms are inherently risky and despite claims about encryption, are often compromised, providing a gateway to other data on your computer or mobile device.

 

Keep Everything To One Application

 

Use an enterprise system that meets true end-to-end Advanced Encryption Standard (AES) 256-bit encryption. This might sound costly and overly ‘techy’, but they can be very cost effective, especially when compared to the potential reputational and financial costs of a data breach.

 

Ideally, choose a system where all features are integrated within one application (app), so that messaging, calling, video conferencing and file sharing stays within one eco-system. As soon as users need to go ‘outside’ the system, the risk of hackers opens up.

 

Keep Things Simple

 

Remember, not all your employees will be tech experts. Staff productivity will benefit from having easy to use platforms that work in a similar way to what employees are used to using every day on their computers and mobile devices. Even better, look for a system that works on their own devices without the need to install sophisticated new software or new tech.

 

Consider The Costs

 

Think about the cost in terms of productivity, reputational damage and even potentially fines rising from data protection breaches, before dismissing the solution as too expensive. Do your homework before choosing a platform; where will your communication be routed? Where are the servers based? Are they trusted and do they directly support your business needs? Some systems offer features that are better suited for social use, but the development costs are often recovered through charging business users.

 

Aim for a system that is designed for your business needs and don’t pay for features you don’t need. Security standards can never be too high, and the system needs to have high fidelity in terms of video and audio quality. Go for a system that can be used via mobile devices and the web without having to be installed onto computers or local servers.

 

Are you satisfied with just ‘hoping’ your next meeting, message, video call or file share is secure, or would you prefer to be one hundred percent certain?

 

John Parkinson OBE is President of Secured Communications LLC, a global leader in secure communications and has been heavily involved in the development of Mercury, an ultra-secure, trusted web and mobile platform, available for companies globally. He served with West Yorkshire Police for over 33 years and retired as Chief Constable in 2013. He has specialist experience in counter terrorism, investigating major and serious organised crime, and with strategic leadership and organisational development.

SAN FRANCISCO | RENO TAHOE  | SYDNEY | LONDON

©2021 SECURED COMMUNICATIONS

  •  ALL RIGHTS RESERVED

29 SEPTEMBER 2020

HOW BUSINESSES CAN PROTECT THEIR VIDEO CALLS FROM HACKERS

BY JOHN PARKINSON

Video calls have become a main communication channel for many people as they continue to work from home in the midst of the Covid-19 pandemic. They are a fantastic way for colleagues and clients to get together virtually, allowing for face to face contact in these difficult times and bringing many business benefits as well helping to stem feelings of isolation.

 

But business leaders need to be confident that their company information will remain private when employees are discussing work matters online.

 

Your company might not deal in national secrets but that doesn’t stop people from wanting to listen in on your conversations or see your data. Information like this can be especially useful for a competitor, a criminal or some other nefarious entity. If they succeed, not only can it be commercially damaging in terms of productivity or reputation, it can also be very costly.

 

A recent survey conducted by Forcepoint revealed 71% of global CEOs said they were losing sleep over the prospect of their company’s next security breach. This shows the problem is real, and its one that is on the minds of those responsible for protecting not only internal company data, but also that of their customers and clients. With the survey also revealing less than half (46%) regularly review their cyber security strategy – coupled with more and more companies relying on video technology for remote working – the likelihood, and therefore the risk, of a security breach is significantly higher.

 

When it comes to technology to keep us connected, there are many different platforms available for conferencing, calls, messaging and file sharing, with some having been around for a long time. As hackers become increasingly sophisticated, it’s crucial companies check that the systems they use have moved with the times, and that they continue to review and improve the security of the technology they rely on to communicate. Here are my top tips to consider when choosing a videoconferencing platform to facilitate remote working for your business:

 

Avoid Allowing The Use Of ‘Unofficial’ Social Media Platforms

 

A simple step here is to have policies in place to insist your employees use systems approved by their employer, rather than using popular social media messaging platforms for your business communications. These platforms are inherently risky and despite claims about encryption, are often compromised, providing a gateway to other data on your computer or mobile device.

 

Keep Everything To One Application

 

Use an enterprise system that meets true end-to-end Advanced Encryption Standard (AES) 256-bit encryption. This might sound costly and overly ‘techy’, but they can be very cost effective, especially when compared to the potential reputational and financial costs of a data breach.

 

Ideally, choose a system where all features are integrated within one application (app), so that messaging, calling, video conferencing and file sharing stays within one eco-system. As soon as users need to go ‘outside’ the system, the risk of hackers opens up.

 

Keep Things Simple

 

Remember, not all your employees will be tech experts. Staff productivity will benefit from having easy to use platforms that work in a similar way to what employees are used to using every day on their computers and mobile devices. Even better, look for a system that works on their own devices without the need to install sophisticated new software or new tech.

 

Consider The Costs

 

Think about the cost in terms of productivity, reputational damage and even potentially fines rising from data protection breaches, before dismissing the solution as too expensive. Do your homework before choosing a platform; where will your communication be routed? Where are the servers based? Are they trusted and do they directly support your business needs? Some systems offer features that are better suited for social use, but the development costs are often recovered through charging business users.

 

Aim for a system that is designed for your business needs and don’t pay for features you don’t need. Security standards can never be too high, and the system needs to have high fidelity in terms of video and audio quality. Go for a system that can be used via mobile devices and the web without having to be installed onto computers or local servers.

 

Are you satisfied with just ‘hoping’ your next meeting, message, video call or file share is secure, or would you prefer to be one hundred percent certain?

 

John Parkinson OBE is President of Secured Communications LLC, a global leader in secure communications and has been heavily involved in the development of Mercury, an ultra-secure, trusted web and mobile platform, available for companies globally. He served with West Yorkshire Police for over 33 years and retired as Chief Constable in 2013. He has specialist experience in counter terrorism, investigating major and serious organised crime, and with strategic leadership and organisational development.

SAN FRANCISCO | RENO TAHOE  | SYDNEY | LONDON

©2021 SECURED COMMUNICATIONS

  •  ALL RIGHTS RESERVED

Sustainability

EULA

SLA