22 SEPTEMBER 2021

HAS INTERNAL EMAIL FOR BUSINESS HAD ITS DAY?

BY JAYNE SYKES

By Jayne Sykes, VP of Business Development, Secured Communications

 

It’s a staggering fact that everyday 250 billion emails are sent worldwide. I wonder if its inventors ever dreamed that it would become such a fundamental tool of our day to day lives?

 

Email has massively changed the way in which we communicate. But is it here to stay or could businesses begin to turn their backs on email?

 

When email first landed in 1965, it went from a tool used for file sharing in academia to revolutionizing electronic communications with the advent of proprietary email systems in the 1980s and internet connectivity by the 1990s.

 

However, as email services and the range of providers expanded so did the inconvenience of spam[ Spam is unwanted or unsolicited messages ].

 

We have now reached a point where employees can at times feel buried in their email inboxes. Companies are under pressure to keep up with, and thwart, the ever-ingenious tactics of hackers such as email spoofing and phishing[ Spoofing is identity theft where a person is trying to use the identity of a legitimate user, phishing is where a person steals user information ].

 

When you add in the complexities of a pandemic, businesses striving to survive lockdowns and restrictions on everyday life, there is surely a need for a paradigm shift that mainstreams working from home as business-as-usual no matter what unexpected turn the future may hold. With this in mind, a significant question mark emerges over the continued role and validity of email as an effective means of business communication. Why?

 

Here’s some key points for consideration:

 

Privacy requirements

 

Guaranteeing client confidentiality is essential to maintaining a company’s integrity, reputation and bottom line. The penalty for transgression is significant, with organizations at risk of fines for privacy breach that run into the millions; Zoom recently settled a privacy lawsuit for $85m and British Airways was fined £20m for failing to protect personal data.

 

Efficient business practice

 

It’s so easy for email users to get bogged down by the volume of messages in their inbox. What is important? What’s urgent? What is Spam? What’s a sales pitch? Even the most creative approaches to out of office messages can fail to protect against the ‘sea of red’ when users return from a break from work.

 

Bring Your Own Device (BYOD)

 

The approach of employees being able to use their own laptops and phones for work purposes should present an opportunity for flexibility and agility in the workplace. However, devices that need installations to align with approved company systems can mean many extra hours for your IT department. More concerning is that the variability of each individual employee’s effective online security on their own devices, or lack of it, heightens the risk of spoofing and phishing.

 

Seamless integration

 

Proprietary email systems tend to standalone rather than integrate into a wider communications system. Why wouldn’t an organization want their people to be able to call, message, meet and share content from within a single system?

 

So, just as in 1965 when the concept of email was born, the world and its technology move on, but in 2021 business leaders will look for communications systems that protect their customer and client data, comply with legal and regulatory requirements, safeguard their reputation and in doing so contribute to looking after their bottom line.

 

Secured Communications offers a suite of products that meet all these requirements and more. The Mercury platform is built on a bedrock of security, designed for corporate not social use, can be accessed via web or mobile app, are easy to use and administrate and are delivered via a technology that provides second to none, state of the art, patented, fail safe encryption. They are impenetrable. Period.

 

Welcome to the new world of business communications.

 

For more information about how Secured Communications can meet your business needs, please visit www.securedcommunications.com.

 

Do not think your business communications are secure, know it. Communicate in confidence, with confidence, every time, anywhere. Use Mercury, powered by Secured Communications.

 

 

Jayne Sykes, MSt. (Cantab), BA (Hons), is the VP of Business Development for Secured Communications. Jayne is the former Chief Executive Officer at a UK police and crime commissioner’s office having over 33 years corporate development experience in the law enforcement and public safety sector.  She holds a master’s degree from the University of Cambridge and has many associated academic publications.

Secured Communications, Corporate Headquarters

One East Liberty, Suite 511, Reno/Lake Tahoe 89501

 

Secured Communications (UK) Ltd

Registered No. 12080742

65 Petty France, Westminster, London SW1H 9EU

 

Secured Communications (AUS) Pty Ltd

Level 5, Nexus Building, 4 Columbia Court Norwest NSW 2153

©2021 SECURED COMMUNICATIONS

  •  ALL RIGHTS RESERVED

By Jayne Sykes, VP of Business Development, Secured Communications

 

It’s a staggering fact that everyday 250 billion emails are sent worldwide. I wonder if its inventors ever dreamed that it would become such a fundamental tool of our day to day lives?

 

Email has massively changed the way in which we communicate. But is it here to stay or could businesses begin to turn their backs on email?

 

When email first landed in 1965, it went from a tool used for file sharing in academia to revolutionizing electronic communications with the advent of proprietary email systems in the 1980s and internet connectivity by the 1990s.

 

However, as email services and the range of providers expanded so did the inconvenience of spam[ Spam is unwanted or unsolicited messages ].

 

We have now reached a point where employees can at times feel buried in their email inboxes. Companies are under pressure to keep up with, and thwart, the ever-ingenious tactics of hackers such as email spoofing and phishing[ Spoofing is identity theft where a person is trying to use the identity of a legitimate user, phishing is where a person steals user information ].

 

When you add in the complexities of a pandemic, businesses striving to survive lockdowns and restrictions on everyday life, there is surely a need for a paradigm shift that mainstreams working from home as business-as-usual no matter what unexpected turn the future may hold. With this in mind, a significant question mark emerges over the continued role and validity of email as an effective means of business communication. Why?

 

Here’s some key points for consideration:

 

Privacy requirements

 

Guaranteeing client confidentiality is essential to maintaining a company’s integrity, reputation and bottom line. The penalty for transgression is significant, with organizations at risk of fines for privacy breach that run into the millions; Zoom recently settled a privacy lawsuit for $85m and British Airways was fined £20m for failing to protect personal data.

 

Efficient business practice

 

It’s so easy for email users to get bogged down by the volume of messages in their inbox. What is important? What’s urgent? What is Spam? What’s a sales pitch? Even the most creative approaches to out of office messages can fail to protect against the ‘sea of red’ when users return from a break from work.

 

Bring Your Own Device (BYOD)

 

The approach of employees being able to use their own laptops and phones for work purposes should present an opportunity for flexibility and agility in the workplace. However, devices that need installations to align with approved company systems can mean many extra hours for your IT department. More concerning is that the variability of each individual employee’s effective online security on their own devices, or lack of it, heightens the risk of spoofing and phishing.

 

Seamless integration

 

Proprietary email systems tend to standalone rather than integrate into a wider communications system. Why wouldn’t an organization want their people to be able to call, message, meet and share content from within a single system?

 

So, just as in 1965 when the concept of email was born, the world and its technology move on, but in 2021 business leaders will look for communications systems that protect their customer and client data, comply with legal and regulatory requirements, safeguard their reputation and in doing so contribute to looking after their bottom line.

 

Secured Communications offers a suite of products that meet all these requirements and more. The Mercury platform is built on a bedrock of security, designed for corporate not social use, can be accessed via web or mobile app, are easy to use and administrate and are delivered via a technology that provides second to none, state of the art, patented, fail safe encryption. They are impenetrable. Period.

 

Welcome to the new world of business communications.

 

For more information about how Secured Communications can meet your business needs, please visit www.securedcommunications.com.

 

Do not think your business communications are secure, know it. Communicate in confidence, with confidence, every time, anywhere. Use Mercury, powered by Secured Communications.

 

 

 

 

 

 

 

 

Jayne Sykes, MSt. (Cantab), BA (Hons), is the VP of Business Development for Secured Communications. Jayne is the former Chief Executive Officer at a UK police and crime commissioner’s office having over 33 years corporate development experience in the law enforcement and public safety sector.  She holds a master’s degree from the University of Cambridge and has many associated academic publications.

©2021 SECURED COMMUNICATIONS

  •  ALL RIGHTS RESERVED